Terms and Conditions
Last Updated: [May 16th, 2025]
Acceptance of Terms
These Terms and Conditions govern your use of services provided by Syncd by Christine LLC (“we,”
“us,” or “our”). By accessing or using our services, you agree to be bound by these Terms and
Conditions. If you do not agree with these terms, do not use our services.
1. General Terms
Syncd by Christine is a luxury coaching and matchmaking service that offers personalized
coaching, matchmaking services, and other related offerings. All services provided are
designed to help clients improve their personal and professional lives.
2. Non-Clinical Coaching
All services provided by Syncd by Christine are non-clinical in nature. While Christine is a Licensed
Master Social Worker (LMSW) with training and expertise in psychotherapy and mental health care,
the coaching services offered through Syncd by Christine focus exclusively on personal
development, relationship building, and life goals. These coaching sessions are informed by
professional knowledge and biopsychosocial understanding but are not therapy and do not involve
diagnosing, treating, or managing clinical mental health conditions.
3. Role of LMSW
Christine’s role as an LMSW equips her with extensive training in mental health and psychotherapy.
However, for the purposes of Syncd by Christine, she provides non-clinical coaching services only.
Christine’s clinical work, including psychotherapy, is performed outside of this business setting
under the supervision of a qualified professional such as an LCSW, psychologist, or psychiatrist, as
required by law. Clients in need of therapy or mental health treatment should consult a licensed
mental health professional in a clinical setting.
4. Scope of Practice
As an LMSW, Christine adheres to the ethical standards and professional guidelines set forth by
the National Association of Social Workers (NASW). The coaching services offered at Syncd by
Christine fall within the non-clinical scope of practice and do not include mental health treatment,
psychotherapy, or clinical counseling. Any mental health-related concerns or needs for clinical
intervention should be addressed with a licensed professional authorized to provide those
services.
5. Certified Matchmaker
Christine is a certified matchmaker with training in relationship dynamics and matchmaking
services. While she uses her expertise in human behavior to assist clients in finding suitable
partners, she does not provide therapy or clinical counseling services as part of the matchmaking
process. Her certification was awarded after completing a course through IAP College, a
recognized educational institution.
6. Services Provided
Coaching Services: Personalized coaching sessions focused on personal growth, life goal
achievement, relationship development, and emotional well-being.
Matchmaking Services: Personalized matchmaking services aimed at connecting
individuals with compatible partners.
Workshops and Events: Periodic workshops, events, and mixers organized by Syncd by
Christine. These may be in-person, virtual, or hybrid formats depending on demand and
feasibility.
Matchable Membership Terms
The Matchable Membership is a passive, database-only option for individuals who are not
enrolled in any premium matchmaking service. This membership does not include personalized
matchmaking, guaranteed introductions, coaching, or client-level benefits.
Submissions are reviewed for potential inclusion in the Sync’d by Christine matchmaking
database and may be considered if a premium client is seeking a compatible match. Acceptance
is not guaranteed. Matchable Membership is billed monthly and may be canceled at any time.
Inclusion may be revoked at the discretion of Sync’d by Christine.
7. Fees and Payment
All fees for services provided by Syncd by Christine are discussed in a consultation call,
in-person meeting, or sent via follow-up email or documentation.
Pricing is subject to change at any time, and clients will be notified accordingly.
Payment Responsibility: Clients who sign up for service packages agree to pay the full cost of
the package upfront. If the client cancels, reschedules, terminates, or is terminated early for
any reason, they remain responsible for the full cost of the service package. No refunds will
be issued for unused services or early termination.
Workshops and Events: Fees for workshops and events may vary based on the type, location,
and format of the event. Specific pricing information will be provided at the time of
registration.
Payments for services are due as outlined in the service agreement and must be made before
services are rendered unless otherwise agreed upon.
Accepted Payment Methods:
○ Payments may be made via PayPal (credit/debit card, linked bank account, Apple Pay or PayPal balance)
○ ACH transfer
○ Clients choosing ACH transfers must ensure funds are submitted at least 3 business days
before due dates to avoid delays.
Stripe will no longer be accepted as of May 20, 2025.
Non-Refundable & No Chargebacks Policy:
○ All fees paid are non-refundable, regardless of the client’s satisfaction with the services.
○ Due to the nature of the service, no chargebacks or payment disputes may be filed after
payment is processed.
○ In case of a dispute, the client agrees to first seek resolution directly with Syncd by
Christine before involving their financial institution.
Late Payment & Service Hold:
○ If the remaining balance is not paid in full before matchmaking begins, services will be
placed on hold until payment is received.
○ A late fee of 5% of the outstanding balance may be applied if full payment is not received
within 7 days of the due date.
8. Cancellations and Termination
Clients have the right to cancel coaching or matchmaking services at any time, but
cancellation policies, including fees or refunds, are governed by the terms outlined in the
service agreement.
Syncd by Christine reserves the right to terminate the coaching or matchmaking services if the
client violates the terms of this agreement or engages in inappropriate behavior as outlined in
Section 10.
Both parties agree to work in good faith and in a cooperative manner. Should either party
choose to terminate services, they will notify the other party in writing.
No Refunds: Due to the nature of the services provided, there are no refunds for payments
made for coaching, matchmaking, workshops, or events. All payments are final upon receipt.
If a client chooses to terminate services early, no refunds will be issued, and they remain
responsible for any unpaid balance of the agreed package price.
9. Inability to Find a Match
Syncd by Christine makes no guarantee that a match will be found. While we work diligently
to connect clients with compatible partners, we are not responsible if a match is not found
for any reason, including but not limited to:
Client preferences that limit available matches.
A limited pool of potential matches.
Lack of cooperation or engagement from the client.
Early termination of services by the client.
Syncd by Christine reserves the right to end the matchmaking process at any time if it is
determined that no suitable matches exist or that the client is not actively participating in the
process.
No Refunds: No refunds will be issued under any circumstances if a match is not found.
10. Inappropriate Behavior
Syncd by Christine maintains the right to suspend or terminate services if the client engages in
inappropriate behavior. Inappropriate behavior includes, but is not limited to, harassment,
discrimination, abusive language, or any conduct that disrupts the professional environment or
violates the values upheld by Syncd by Christine.
11. Client Responsibilities
Clients are responsible for providing accurate and honest information during the consultation
process and throughout the duration of the services. Clients agree to fully cooperate with the
coaching process and to notify Syncd by Christine of any changes that may affect the services
being provided, including but not limited to changes in personal or relationship circumstances.
12. Confidentiality
All client information provided to Syncd by Christine will be kept confidential and will not be
shared with third parties without the client’s express written consent, except as required by law.
However, client information may be stored in a database for the purposes of matchmaking
services.
13. Background Checks and Documents
As part of the matchmaking process, clients may be required to submit to a background
check and provide any necessary documents for the purpose of verifying identity, relationship
history, or other relevant factors. Clients consent to having their profiles and information stored
and used in a database to facilitate matchmaking opportunities.
14. Social Media Usage
Syncd by Christine may use social media platforms to share content related to its services,
including but not limited to testimonials, client success stories, and general matchmaking and
coaching advice.
No client’s personal information or identifying details will be shared without prior written
consent.
Clients may not publicly share, post, or distribute any proprietary content, matchmaking details,
or coaching materials from Syncd by Christine without explicit permission.
Any negative, defamatory, or false statements about Syncd by Christine made publicly on social
media may be subject to legal action.
15. Limitation of Liability
Syncd by Christine will not be held liable for any damages, losses, or injuries resulting from the use
of the services provided, including but not limited to emotional, physical, or financial harm. Clients
acknowledge and agree that they are using the services at their own risk. Syncd by Christine is not
responsible for any failure to achieve the desired outcomes in coaching or matchmaking services.
16. Indemnification
Clients agree to indemnify and hold harmless Syncd by Christine, its employees, affiliates, and
agents from any and all claims, liabilities, or expenses arising from their use of the services or from
any violation of these Terms and Conditions.
17. Arbitration and Dispute Resolution
In the event of any disputes arising from the services provided by Syncd by Christine, both parties
agree to first attempt to resolve the matter through mediation. If mediation does not resolve the
dispute, both parties agree to proceed to binding arbitration, to be held in New York, New York.
Arbitration will be conducted by a neutral third-party in accordance with the rules of the American
Arbitration Association (AAA).
18. Force Majeure
Neither party shall be liable for any failure or delay in performance under these Terms and
Conditions due to circumstances beyond its reasonable control, including but not limited to acts of
God, war, terrorism, strikes, labor disputes, pandemics, government regulations, or any other cause
beyond the reasonable control of the affected party.
19. Changes to Terms and Conditions
Syncd by Christine reserves the right to modify or update these Terms and Conditions at any time.
Any changes will be communicated to clients, and continued use of services after such changes
constitutes acceptance of the new terms.
20. Governing Law
These Terms and Conditions are governed by the laws of the state of New York. Any disputes that
cannot be resolved through arbitration will be subject to the exclusive jurisdiction of the courts
located in New York, New York.
21. Copyright and Intellectual Property
All content on this website and provided through Syncd by Christine, including but not limited
to text, graphics, images, logos, service descriptions, forms, and materials, is the exclusive
property of Syncd by Christine and is protected by copyright law.
Unauthorized use, duplication, reproduction, or distribution of any material from Syncd by
Christine is strictly prohibited without prior written permission.
Excerpts and links may be used, provided that full and clear credit is given to Syncd by
Christine with appropriate and specific direction to the original content.
Any unauthorized use may result in legal action to protect our intellectual property rights.